It takes 48 hours to process a repeat prescription and this does not include weekends or bank holidays.

You can obtain a repeat prescription by the following:

• By putting your repeat prescription request form (ie the green tear off slip on the reverse of your prescription) in the repeat prescribing box in reception (just before reception desk).
• By Email: gmicb-mh.fiveoakspxorder@nhs.net
• By post
• By asking at the front desk
• Online via the link at the top of this page

Telephone prescriptions requests will only be accepted by patients 80 or over.

Please contact our Pharmacy Team on 0161 223 4211 if you have any queries regarding your medication.

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

In order to process the large number of requests each day please note that 48 hours' notice is required for repeat prescription requests. The schedule for ordering and collection is:

• Order on Monday, collect on Wednesday
• Order on Tuesday, collect on Thursday
• Order on Wednesday, collect on Friday
• Order on Thursday, collect on Monday
• Order on Friday, collect on Tuesday

Due to the high volume of requests received by the practice each day, you should note that you will be asked to call back if you request your prescription earlier than the times indicated above.

Patients should be aware that most pharmacies can now arrange for patients' prescriptions to be collected from the practice on their behalf. To arrange this please contact your own pharmacist directly.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.